These terms set out what Pharma TPM does, what it does not do, who may use this website, and who is responsible for what when you enquire with a manufacturer through us. Read them before you send an enquiry or list a unit.
Last updated: 16 July 2026Business-to-business onlyGoverned by Indian law
01Accepting these terms
By using pharmatpm.com — browsing it, sending an enquiry, messaging us on WhatsApp, or listing a manufacturing unit — you agree to these terms. If you do not agree with them, please do not use the site.
These terms form a binding agreement between you and us under the Indian Contract Act, 1872. They should be read together with our Privacy Policy, which explains how we handle your information and forms part of this agreement.
If you are accepting these terms on behalf of a company, partnership or other entity, you confirm that you have the authority to bind that entity, and "you" then means that entity.
02Who we are
This website is owned and operated by [Legal entity name — e.g. Rednirus Digital Media / Rednirus Mart Pvt. Ltd.], with its registered office at [full registered office address, Panchkula, Haryana — PIN], [CIN / GST number, if you want it stated]. In these terms, "we", "us", "our" and "Pharma TPM" mean that entity.
03What Pharma TPM is, and what it is not
Pharma TPM is a business directory and enquiry-routing service. We list third party manufacturers in India and pass buyer enquiries to the ones that can fulfil them. That is the whole service.
Read this part twice
We are not a manufacturer, not a stockist, not a distributor and not an agent of either side. We do not make, hold, sell, dispatch or import any drug, cosmetic, nutraceutical or ayurvedic product. We hold no manufacturing licence and no wholesale drug licence for the goods listed on this site.
We are an intermediary that introduces two businesses to each other. What you agree with a manufacturer after that introduction is between the two of you.
Specifically, we do not
Take or confirm orders on any manufacturer's behalf.
Collect payment for goods, hold funds in escrow, or invoice you for any manufacturing order.
Set, control or guarantee rates, MOQs, delivery dates, packing or product quality.
Test, release or certify any batch.
Sell medicine to any consumer or patient.
04Who may use this website
This is a business-to-business platform. It is meant for pharma marketing companies, PCD and franchise firms, distributors, exporters and manufacturers — not for patients or the general public.
By using the site you confirm that:
You are at least 18 years old and legally able to enter into a contract in India.
You are using the site for a business purpose, not a personal or household one.
Where the products you enquire about require it, you hold — or will hold before placing an order — the licences that Indian law requires of you, including a valid wholesale drug licence in Form 20B and 21B.
The information you give us is true, current and yours to give.
If you are a patient or a consumer looking for medicine, this site is not for you. Please speak to a registered medical practitioner or a licensed pharmacy.
05How enquiries work
When you submit an enquiry, we pass your name, contact details, company name and requirement to third party manufacturers listed with us whose licence, dosage form and capacity match what you asked for. We usually send it to more than one, so that you receive competing quotes rather than a single rate.
Some things worth being clear about:
More than one unit may contact you about the same enquiry. If you want us to approach only one, or a specific one, say so in the enquiry notes and we will follow that.
An enquiry is not an order, and a quote you receive is not a binding offer unless that manufacturer says so in writing.
We do not guarantee a response. We cannot compel a listed unit to quote, and some enquiries do not attract one — usually because the quantity, composition or timeline does not suit anyone currently listed.
Rates, MOQs and timelines shown anywhere on this site are indicative. They are published to help you plan, not to bind anybody. Only a written quote from a manufacturer counts.
How we handle the personal data inside your enquiry is set out in our Privacy Policy, and by submitting an enquiry you consent to that sharing.
06Listing a manufacturing unit
If you list a unit with us, these additional terms apply to you.
You confirm that you hold a valid manufacturing licence in Form 25 or Form 28 (or the AYUSH or FSSAI licence applicable to your products), that it is current, and that it covers every section and dosage form you ask us to list.
You will give us true copies of your licences, GMP certificates and annexed product list, and you will tell us promptly if any of them lapses, is suspended, is amended or is cancelled.
You will not list a product your licence does not cover.
You will use enquiry data only to respond to that enquiry. You will not add enquirers to marketing lists, resell their details, or pass them to anyone else.
You are solely responsible for the quality, legality, safety and delivery of everything you manufacture, and for every representation you make to a buyer.
You will keep your listing accurate. An out-of-date listing wastes a buyer's time and ours.
We may refuse, edit, suspend or remove any listing at our discretion — for example where documents cannot be verified, where a licence has lapsed, or where we receive credible complaints. We are not obliged to give a reason, though we usually will.
07What "verified" means on this site
When we describe a unit as verified, we mean one thing and one thing only: we asked for its manufacturing licence, GMP certificate and annexed product list, we looked at those documents, and they appeared valid and to cover the products listed at the time we checked.
Verification is document checking, not a guarantee
It is not an audit of the plant. It is not an assurance of product quality, commercial reliability, financial standing or on-time delivery. It does not make us responsible for what a unit does. Documents can also lapse or change after we check them.
Do your own due diligence before you place an order: ask for the current licence yourself, read the product list annexed to it, and visit the plant if the order size justifies it.
08You contract with the manufacturer, not with us
Any purchase order, manufacturing agreement, rate, payment term, exclusivity clause, delivery schedule or quality specification is agreed directly between you and the manufacturer. We are not a party to it, we do not sign it, and we take no commission on it.
That means the following are entirely between you and the other party, and we have no liability for any of them:
Non-payment, advance payments made, refunds or disputed invoices.
Breach of exclusivity, or the same composition being supplied to someone else.
Artwork, packing material, printing errors or wrong MRP printing.
Anything represented to you by a manufacturer that turns out to be untrue.
We will help where we reasonably can — putting you back in touch, taking a complaint up with a listed unit, or removing a unit that behaves badly. That is goodwill and a matter of running a decent directory. It is not us accepting responsibility for the transaction.
09Fees
Sending an enquiry through this site is free for buyers. We do not charge brokerage, we do not take a percentage of your order, and we do not sit on the invoice between you and the manufacturer.
[If you charge manufacturers a listing, subscription or featured-placement fee, describe it here: what it covers, billing cycle, taxes, renewal and refund position. If everything is currently free, say that instead and say that any future fee will be notified in advance.]
10Regulatory compliance is your responsibility
The pharmaceutical trade in India is heavily regulated, and each party carries its own obligations. Using this site does not shift any of yours onto us.
Buyers are responsible for holding a valid wholesale drug licence, for their brand and trademark position, for MRP and price-control compliance, for labelling that meets the Drugs and Cosmetics Rules, 1945, and for lawful promotion of their products.
Manufacturers are responsible for their manufacturing licence, GMP compliance including the revised Schedule M, product permissions, testing and batch release.
Both must comply with the Drugs and Cosmetics Act, 1940, the Drugs and Cosmetics Rules, 1945, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, and every other law that applies to their part of the trade.
Nothing on this website is legal, regulatory or medical advice. Product information published here is commercial reference material for businesses. It is not guidance for treating anyone, and it must not be read as a claim that any product cures, prevents or treats any disease.
11Acceptable use
Use the site for genuine business. Do not use it to:
Send fake, duplicate, automated or bad-faith enquiries, or enquiries made to fish out a competitor's rates.
Scrape, harvest, crawl or bulk-copy listings, contact details or content, whether by bot, script or hand.
Impersonate anyone, or misrepresent your company, licences or authority.
Post or send anything unlawful, defamatory, obscene, infringing, misleading or harmful.
Enquire about or list narcotic, psychotropic or other prohibited substances, or anything you are not lawfully permitted to deal in.
Introduce a virus, malware or anything designed to damage the site, or attempt to break its security or access data you have no right to.
Overload the site, or interfere with anyone else's use of it.
Use content from this site to build a competing directory or database.
Breaching this section may result in your access being blocked, your listing removed, and — where the breach is serious — a referral to the relevant authority.
12Content you submit
You keep ownership of everything you send us — your listing details, product lists, logos, artwork and messages. By submitting it, you grant us a non-exclusive, royalty-free licence to host, display, reproduce and share it as needed to run the service, including sharing enquiry details with manufacturers and publishing your listing.
You confirm that you have the right to submit it and that doing so does not infringe anyone's trademark, copyright or other rights. You are responsible for what you submit. We may remove any content at our discretion, and we are not obliged to store or return it.
13Intellectual property
The design, layout, text, graphics, code, logo and arrangement of this website belong to us or our licensors, and are protected under the Copyright Act, 1957 and the Trade Marks Act, 1999. "Pharma TPM" and our logo are our marks.
You may view pages and print or download extracts for your own internal business use. You may not republish, sell, sub-licence, systematically copy or commercially exploit any part of the site without our written permission.
Brand names, trademarks and product names belonging to manufacturers or buyers remain their property. They appear here for identification and reference only, and their appearance does not imply any endorsement or association.
14Accuracy of information on this site
We try to keep the site accurate and current, and we correct mistakes when we find them. Even so, the site is a large directory maintained by people, and content changes constantly. We do not warrant that everything on it is accurate, complete or up to date at any given moment.
Listings, product ranges, licence details, indicative rates, MOQs and timelines are supplied largely by manufacturers. Please verify anything you plan to rely on directly with the source before you act on it.
15Third-party links
This site links out to manufacturer websites, our sister portals and other resources. Those sites are not under our control. A link is a convenience, not an endorsement, and we are not responsible for their content, their products or their privacy practices. Once you follow a link, their terms apply.
16Disclaimers
To the fullest extent permitted by Indian law, this website and the service are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
The site will be uninterrupted, timely, secure or error-free.
Any enquiry will produce a quote, a suitable manufacturer, or a completed order.
Any manufacturer will perform as promised, or that any product will meet your specification.
Any information on the site is accurate, complete or current.
17Limitation of liability
To the fullest extent permitted by Indian law, we will not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profit, revenue, business, goodwill, data or anticipated savings, arising from or connected with your use of this website or any dealing with a manufacturer introduced through it — whether the claim is framed in contract, tort, negligence or otherwise, and whether or not we were told such loss was possible.
Where liability cannot lawfully be excluded, our total aggregate liability to you for all claims arising in any twelve-month period is limited to the greater of [₹ amount — e.g. ₹5,000] or the total fees you actually paid us in that period. If you have paid us nothing, which is the case for buyers, our aggregate liability is limited to [₹ amount — e.g. ₹5,000].
Nothing in these terms excludes or limits liability for fraud, for fraudulent misrepresentation, or for anything else that cannot lawfully be excluded under Indian law.
Why this clause exists
We introduce businesses to each other for free. If a manufacturing order worth lakhs goes wrong, that loss sits with the parties who agreed the order, not with the directory that made the introduction. This clause says so in the language a court expects.
18Indemnity
You agree to indemnify and hold us, our directors, employees and agents harmless from any claim, demand, loss, liability, penalty or reasonable legal cost arising out of:
Your breach of these terms or of any law.
Content or information you submitted to us.
Your dealings, contracts or disputes with any manufacturer or buyer introduced through this site.
Any product you manufacture, market, label or sell.
Your infringement of anyone's intellectual property or other rights.
19Suspension and termination
We may suspend or withdraw your access to the site, or remove a listing, at any time and without prior notice, where we reasonably believe you have breached these terms, where documents cannot be verified or have lapsed, where we receive credible complaints, or where we are required to by law.
You may stop using the site at any time. Sections that by their nature should survive — intellectual property, disclaimers, limitation of liability, indemnity, governing law and this sentence — continue to apply after your use ends.
20Our status as an intermediary
We are an intermediary within the meaning of the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We host listings and route enquiries; we do not initiate the transmission of third-party content, select its receiver, or modify it.
In line with those rules:
We publish these terms and our Privacy Policy, and we will remind users of them at least once a year.
We have appointed a Grievance Officer, named in section 24.
Complaints are acknowledged within 24 hours and disposed of within 15 days of receipt.
On receiving actual knowledge through a court order or a notification by an appropriate government agency, we will remove or disable access to the unlawful content within 36 hours.
We will retain the relevant records for 180 days after removal, for investigation purposes.
We do not pre-screen every word a manufacturer publishes. Content on a listing is that manufacturer's statement, not ours.
21Force majeure
We are not liable for any failure or delay caused by something outside our reasonable control — including an act of God, flood, fire, earthquake, epidemic or pandemic, war, riot, terrorism, strike, government or regulatory action, change in law, power failure, internet or hosting outage, or failure of a telecom or payment provider.
22Governing law and disputes
These terms and any dispute arising out of them, including non-contractual disputes, are governed by the laws of India.
If a dispute arises, please raise it with our Grievance Officer first. Most things get sorted at that stage. If it is not resolved within 30 days of you raising it, the dispute is subject to the exclusive jurisdiction of the courts at [Panchkula / Chandigarh — confirm with your lawyer], and you and we both submit to that jurisdiction.
[Optional — ask your lawyer whether you want an arbitration clause here under the Arbitration and Conciliation Act, 1996: seat, number of arbitrators and language.]
23General terms
Entire agreement. These terms and the Privacy Policy are the whole agreement between us about the website, and replace anything said earlier about it.
Severability. If a court finds any part of these terms unenforceable, that part is severed and the rest continues to apply.
No waiver. If we do not enforce a right immediately, we have not given it up.
Assignment. You may not assign your rights under these terms without our written consent. We may assign ours to a successor or purchaser of the business.
No partnership. Nothing here creates a partnership, joint venture, employment or agency relationship between us and you, or between us and any manufacturer.
No third-party rights. Nobody other than you and us has a right to enforce these terms.
Changes. We may update these terms from time to time. The "Last updated" date at the top always reflects the current version, and the updated terms apply from the moment they are posted. Where a change materially affects your rights, we will make reasonable efforts to notify you. Continuing to use the site after a change means you accept it.
Language. These terms are drawn up in English. Any translation is provided for convenience, and the English version prevails.
24Grievance Officer and contact
Under the Information Technology Act, 2000 and Rule 3(2) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we are required to name an officer you can complain to. Any complaint about this website, a listing, a manufacturer's conduct, or these terms goes to them.
Grievance Officer
Please include your name, contact details, what happened, and any reference number or screenshot you have.
Response timeAcknowledged within 24 hours · disposed within 15 days
For questions about how we handle your data specifically, see our Privacy Policy. To discuss a manufacturing requirement, use the contact page instead — the Grievance Officer handles complaints, not quotes.